What Is Sentiment Analysis? Essential Guide With this information, companies have an opportunity to respond meaningfully — and with greater empathy. The aim is to improve the customer relationship and enhance customer loyalty. The approach of extracting emotion and polarization from text is known as Sentiment Analysis (SA). Again, ChatGPT makes more such mistakes with… Continue reading Can ChatGPT Compete with Domain-Specific Sentiment Analysis Machine Learning Models? by Francisco Caio Lima Paiva